DL Home Furniture

FAQ

Q: What benefits will you get when purchasing our products? 
A: Our products are considered as the best choice due to: 
* Realiable customer service
* Well-known brand products
* Lowest prices in the whole market
* Fast delivery time (consider as next delivery date available)
* Well-packing furniture with provided hand-tools

Q: Where are your store's location? 
A: We have two warehouses showing furniture located throughout the Bay Area. Please ask us for the location most nearby your place. Because we prefer going by appointment for furniture showtime. Therefore, we do not list our addresses on the web page. 

Q: How can I view the status of my order?
A: Go to the Customer Service, Account Information page. This page lists all your orders. Click the date of the order whose status you wish to view.

Q: What are your shipping costs?
A: You can view an estimate of shipping costs by viewing your cart. However, final shipping costs will be displayed on the Invoice you seebefore confirming your order.

Q: Are exchanges or returns allowed? 
A: Yes. We will exchange for all defective furniture . 

Q: Can I call for missing parts or defects for my furniture? 
A: Yes. We will happy to do everything we could to filful your satisfication.

Q: Is assembly available?
A: Yes, it is available with extra charge. Please ask.

Q: When I place an order, will I receive email notification?
A:  Yes, you will receive a copy of the receipt in your email right away when you place an order.

If you have questions about the shipping fee or any other questions, please contact us by phone or email:

Phone: 408-941-0654
Email:  furnituregallery916@yahoo.com

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